Faculty, Staff & Careers

Sandermoen School of Business Faculty

James Bowen

BCom, MMgmt, PhD, PMP, CMC

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Instructional Field(s): Leadership, Strategic Management, IS/IT
Faculty: EMBA and MBA

At age 13 he developed his first computerized video game and at age 21 and while still in undergraduate university James co-founded a software company. Over the next 20 years he and his co-founders grew an international client base. His management experience has covered all aspects of an organization including operations, business development, product development, project delivery and strategy. His technology experience included software development and consulting with a broad range of technologies. His customer experience included government, military, industry, nonprofit and educational institutions throughout North America and in some parts of the rest of the world.

Dr. Bowen has been interviewed on the internet, radio, magazine, T.V. and newspaper both in North America and Europe. His twitter account is on several curated lists. He has given presentations or seminars on technology and business insights. He was the sole author of two books discussing the creation and growth of high-tech product companies. He published his third book “The Entrepreneurial Effect”, which drew upon his wide network of entrepreneurs in a collaborative approach, focused on lessons learned from entrepreneurs and investors. The second in the series was published in 2011.

He is or has been associated with 12 universities including 4 in Europe where he teaches MBAs over 12 subject areas including: technology, leadership, marketing, supply chain management, project management, entrepreneurship and strategy. In the last 15 years, he has taught over 350 courses to over 10,000 students.

His volunteer work includes his city’s technology industry development agency’s Innovation Leadership Team. He is founding Chair of the Startup Canada Awards and he has worked on a joint United Nations Industrial Development Organization and Global Cleantech Innovation Competition as an international advisor. He wrote, for three years, the monthly theme article discussing the technology industry and its management issues for a technology industry newspaper. He currently participates as an expert advisor on Startup Canada’s Startup Twitter Chats, a twice a week that each receives 7-10 million impressions.

He is active with technology companies and investors and regularly provides advice to technology companies, he has been on the board of mentors of start-up incubators: Exploriem and Hatchbrands. He has recently been asked to join the advisory group on ethics and technology at the University of California and is a member of a Swiss thinktank focused on the technological future of work and talent.

He is the inventor of an underwater localization system using passive sonar, a task management system, an archaeological object localization system that uses ultrasonic and infrared, and a 3 learning simulation games.

He is active on social media including his podcast series on business topics which is featured by a large US book publisher.

Mona Engvig

MA, PhD

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Instructional Field(s): Organizational Behaviour and Change, Management, Research
Faculty:
EMBA and MBA

Dr. Mona Engvig holds a Masters’ Degree in Arts Administration from Golden Gate University, and two graduate degrees from Stanford University: A Masters’ Degree in Sociology (Organizational Studies), and a Ph.D. in Administration and Policy Analysis from the Stanford School of Education. She is the recipient of numerous grants and awards, including a four-year Fulbright grant.

Dr. Engvig is the author of several articles on eLearning, educational innovation, and various topics related to management and leadership. She is the author of eLearning: Underlying Assumptions and Helpful Hints, and also the co-author of Making a Difference: A Guide to Fundraising and Nonprofit Management.

She is originally from Norway, and was a music school principal for almost a decade before arriving in the United States to further her education. Her professional focus over the last three years has been the non-technical features of eLearning, specifically pedagogical and organizational development aspects. She has worked for several eLearning companies (including Quisic, Docent, and XanEdu), and has consulted with the Stanford-Harvard eLearning venture and other entities. She is currently a faculty member at several online universities, and teaches professors how to teach online at many schools.

Her research interests include problem-based learning, educational innovation, strategy, eLearning, cultural diversity, and organizational development and change.

Blake Escudier

BBA, MBA, PhD

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Instructional Field(s): Marketing, Entrepreneurship, Management Counseling, Global Collaboration
Faculty: EMBA and MBA

Blake Escudier is a “Professional Academic” who practices many of the concepts and theories used in his teaching. He is the principal owner and director of Business Owner Counseling services for Entrepanalysis. Over the past 25 years Blake has been an employee, contractor, partner, and business owner. His background is diverse and has demonstrated a strong self-efficacy for helping business owners evaluate marketing and management functions of their business. Blake helps discover the right questions then counsels the owner on a critical path towards situational solutions based on owner-desired objectives.

Blake’s diverse work history ranges from a six year tour with the US Navy nuclear power program, operations manager for import/export logistics, director of promotions for a regional broadcasting company, owner of a sports agency, business manager of a winery, director of small business economic development programs, to more than 20 years of University lecturing. Blake also gives back to the community, as evidenced by many years participating with multiple not-for-profit boards, community grant organizations, and government commissions.

As director of the 10th largest small business development program in the United States, Blake has experienced managing large economic development operations. Blake also has experience with full P/L responsibility as an owner-manager and professional-manager of multiple small businesses. This includes the financial risk of starting and operating his own businesses both online and ground based.

Blake has a PhD from Capella University, and a BBA & MBA from Loyola University New Orleans.  Blake is a principle founder of the Entrepreneurship Association of Australia, and the Entrepreneurship Association of Louisiana. He was a member of the Victoria Small Business Mentoring Service, and presently teaches only graduate programs in Marketing Strategy, Global Virtual Team Management, and New Venture Entrepreneurship. He actively participates with the SBI (Small Business Institute) association.

Dr. Escudier’s current research involves Business Owner Behavior, Entrepreneurship within Dynamic Environments, and he is presently working on a book titled:  “I Learned to be an Entrepreneur Watching Gilligan’s Island.” Another recent project is the development of the “Commercial Entrepreneurship for Invasive Species” program that combines science and business students into teams with the purpose of developing commercial products that will help mitigate or eradicate invasive species.

Please note: Blake is also a part of a larger campaign called ‘UFred10’. To learn more about UFred10, click here.

Carol-Anne Faint

BA (SFU), MS (UoPX), PhD (NCU)

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Instructional Field(s): Organizational Behaviour, Governance, Ethics
Faculty: EMBA and MBA

Dr. Carol-Anne Faint has received her PhD in Business Administration specializing in Criminal Justice (NCU), a Masters in Science specializing in the Administration of Justice & Security (UOPx), and a Bachelor of Arts majoring in Criminology and Sociology (SFU). In addition to this, she is a certified mediator specializing in organizational conflict and communication.

In addition to her academic achievements she has nearly 30 years of experience in management and leadership, program development and orientation within the non-profit sector. She has a strong interest in law enforcement, having worked with at risk populations for decades. Her dissertation focus was knowledge management within the ranks of the RCMP.

She currently teaches MBA students both at UCW and the University of Fredericton. Additionally, she teaches doctoral students in the DBA program at Walden University while also sitting as URR (University Research Reviewer). She serves on several doctoral study committees in a variety of roles, including Doctoral Chair or Second Reader. She serves on the Academic Council for University Canada West and has recently accepted a position as Advocate within the Sandermoen School of Business at the University of Fredericton. While she enjoys the various appointments, her favorite tasks always involve her individual support of students as they engage in insightful learning. Dr. Faint resides in Kamloops, British Columbia with her husband and two teenage daughters, and little dog “Shelly”.

Gordon Lucas

BA, MA, MBA, PhD

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Instructional Field(s): Organizational Strategy, Information Systems, Marketing, Management Consultancy, eBusiness and Big Data
Faculty: EMBA and MBA

Dr. Gordon J. Lucas is a strategy consultant and scholar.

He is a Graduate Faculty member at the University of Toronto at Mississauga, where he teaches Bachelor and Master Degree courses on strategy and the alignment of business information systems and strategy. At the University of Fredericton, he is Professor of Strategy focusing on designing and implementing strategies that enable extraordinary growth and profits, and an Academic Board member.

Since 1990 he has advised executives on strategy (see www.LucasStrategy.com). Before 1990, Professor Lucas was Senior Vice President, Unitel (now Allstream Inc.), a Canadian communications provider, General Manager, Hitachi Data Systems Canada and Chief Operating Officer of Datacrown Inc. (now part of IBM Global Services).

Donald McCain

BA, MDiv, MBA, EdD

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Instructional Field(s): Leadership, Human Resource Management, Organizational Theory and Development
Faculty: EMBA and MBA

Donald V. McCain (Don), Ed.D. is Principal of Performance Advantage Group, a consulting organization focused on improving organizational and individual performance.

Don has years of corporate and consulting experience in Human Resource Management (HRM) and HRD/OD, leadership, and marketing and sales training, with many clients being Fortune 50 and 100 companies such as Novartis, Meijer, Nortel, Glaxo Wellcome (now GlaxoSmithKline) , Bridgestone/Firestone, American axle and Manufacturing, and AMA International, to mention a few.

He has worked with for-profit, non-profit and government organizations. In addition to his design, development, and evaluation of learning experiences, Don has done extensive work in leadership competencies and the development and implementation of professional certification programs.  His work is international in scope.

Don has taught graduate and undergraduate courses for several universities (Vanderbilt, Belmont, Tennessee State University, and University of Phoenix) in various aspects of HRM, leadership, management, organization behaviour/theory, business ethics, marketing, and strategic planning. He has designed and facilitated three online global graduate MBA/EMBA courses in leadership, sustainability, and HRM, and also teaches corporate governance. He is a member of the Academic Board for the online, international MBA/EMBA program for the University of Fredericton.

Don is author or co-author of four books, a chapter in the ASTD Handbook for Workplace Learning Professionals, a progressive case study for SHRM National, several articles, and has also made numerous national presentations. Most recently, his publication Evaluation Basics was translated into Japanese. Don holds an Ed.D. from Vanderbilt University in HRD/OD, an MBA from Middle Tennessee State University in HR and Marketing, an M.Div. from Southwestern Baptist Theological Seminary, and a BBA from the University of Oklahoma with a double major in marketing and economics. Don also has MA studies in Comparative Religion and Cultural Anthropology, completing all course work except the thesis.  He is married and has four children and six grandkids. Don and the family like canoeing, boating, fishing, camping, and buying/selling.

Debbie Mortimer

BComm (Hons), MAcc, FCGA

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Instructional Field(s): Accounting
Faculty: MBA

Professor Debbie Mortimer obtained her Bachelor of Commerce Degree and Masters of Accounting Degree from The University of Manitoba and subsequently obtained her Certified General Accountant Designation. Her work experience includes 2 years of public practice, and over 17 years of lecturer/instructor experience at various universities.

In addition to the University of Fredericton, Professor Mortimer works at The University of Manitoba in the Accounting and Finance Department of the I.H. Asper School of Business instructing various courses. She has co-authored a two volume set of textbooks in intermediate accounting.

Professor Mortimer owns her own educational consulting business, Accounting and Computer Consulting and Training Group (ACCTG). Through this business, she performs such work as course development, training, seminar delivery, consulting and writing engagements. She has been involved with the Certified General Accountants Association at both the provincial and national levels for over 15 years. At the national level, she has served as a member of the National Education Committee and Chair of the National Professional Committee and is involved in the development and assessment of the Education and Certification national courses. Professor Mortimer was awarded a fellowship award from the Certified General Accountants Association of Canada in 2006, the highest award given by the Association.

Richard W. Stolz

BA, MA, PhD

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Instructional Field(s): Finance, Economics
Faculty: EMBA and MBA

Dr. Richard W. Stolz is Professor of Finance Emeritus at California State University Fullerton. He has served undergraduate, masters and doctoral students in finance and economics for more than 30 years, with faculty appointments at the University of South Carolina Upstate, Robert Morris University, University of Wisconsin Parkside, California State University Fullerton, Arizona State University and the University of Minnesota. He has served as business dean at UW Parkside, Robert Morris, and USC Upstate, and as associate dean of business graduate programs at CSU Fullerton. He earned his doctorate in economics at Michigan State University.

Dr. Stolz’s teaching and research interests include corporate finance, capital markets and banking, and strategic issues in higher education. He has published in Advances in Financial Education, The Engineering Economist, Journal of Banking and Finance, Journal of Bank Research, Economic Letters, and Issues in Bank Regulation. His current research agenda includes capital budgeting techniques and recruiting faculty for strategic advantage.

Richard has provided leadership in developing collaborative programs such as sports management, arts management, engineering management, a dual MBA/MS Nursing program, and a Masters in Nonprofit Management. Other programmatic initiatives include consortial development of web-based delivery for MBA foundation courses with three other UW deans, and an on-site customized certificate program that served as a platform for the client’s Enterprise Resource Planning efforts. He formed a strategic alliance with three international companies headquartered in the Midwest to develop high quality information technology professionals and to identify a University as a choice for IT education with new capabilities in data warehousing, e-commerce, and UNIX administration. He established a task force on diversity to address divergent learning styles and faculty/staff attitudes. Modeling best practices at leading businesses, the task force developed codes of conduct and professional behavior for faculty, staff, and students.

Prior to his academic career, Richard served as a staff economist and director of regional studies at the Federal Reserve Bank of Minneapolis, where he analyzed and reported on economic conditions and trends in the Upper Midwest. He also analyzed bank mergers and acquisition proposals and developed recommendations pursuant to the Board’s regulatory responsibilities.

Brent Tabor

CPA, MBA, MTAX

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Instructional Field(s): Accounting, Finance
Faculty: MBA & EMBA

Professor Tabor has over fifteen years of professional accounting and tax experience. The first eight years of his career was spent in public accounting and the last seven have been in controllership roles for various companies in the construction, engineering, and manufacturing industries. In addition, he has over five years of online teaching experience and six years of course development experience.

He received his Bachelor of Science degree in Accounting from Nicholls State University, his MBA from Nicholls State University, and his Masters of Taxation from the University of Tulsa. Professor Tabor is currently pursuing his PhD in Business Administration from Northcentral University (ABD status).

Professor Tabor, his wife, and three kids reside in League City, Texas, just southeast of Houston and is a native of south Louisiana.

Eduardo Rodriguez

PhD, MSc., MBA

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Instructional Field(s): Business Analytics
Faculty: MBA

Eduardo is an Analytics Adjunct Professor at Telfer School of Management at Ottawa University, Corporate Faculty of the MSc in Analytics at Harrisburg University of Science and Technology Pennsylvania USA, Visiting Scholar Chongqing University China, Strategic Risk Instructor SAS Institute, Senior Associate-Faculty of the Center for Dynamic Leadership Models in Global Business at The Leadership Alliance Inc. Toronto Canada, and Principal at IQAnalytics Inc. Research Centre and Consulting Firm in Ottawa Canada. Eduardo has extensive experience in analytics, knowledge and risk management mainly in the insurance and banking industry.

He has been Knowledge Management Advisor and Quantitative Analyst at EDC Export Development Canada in Ottawa, Regional Director of PRMIA (Professional Risk Managers International Association) in Ottawa, Vice-president Marketing for Insurance Companies and Banks in Colombia, Director of Strategic Intelligence UNAD Colombia, professor at Andes University and CESA in Colombia, author of four books in analytics, reviewer of four journals and with publications in peer-reviewed journals and conferences. Currently he is the Chair of the permanent Think-Tank in Analytics in Ottawa, Chair of the International Conference in Analytics ICAS, member of academic committees for conferences in Knowledge Management and international lecturer in the analytics field.

Eduardo holds a PhD from Aston Business School, Aston University in the UK, a MSc. Mathematics Concordia University Montreal Canada, Certification of the Advanced Management Program McGill University Canada, and an MBA and Bachelor in Mathematics from Los Andes University Colombia. His main research interest is in the field of Analytics and Knowledge Management applied to Enterprise Risk Management.

Michel David

MBA

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Instructional Field(s): Innovation Best Practice
Faculty: Executive MBA

Michel David is a Professional Engineer with an MBA in Finance and Accounting.  He has over 25-years of expertise in logistics, procurement, quality, manufacturing, and new product introduction processes. 

Over the last 15-years, Michel has held executive management positions at three (3) multinational corporations covering all aspects of operations. He has led outsourcing projects in China, India, and Mexico and has implemented ISO9000 quality systems in both small, less than $100 M, and large, greater than $2 B, organizations.

Michel has recently been focused on consulting with small businesses to establish performance management metrics, improve productivity, any assist in overall business planning and strategy.   He has completed a course design and teaching assignment in Operations Management as well as developing and teaching an MBA Supply Chain course at the Sprott School of Business (Carleton University).

Paul Kidston

MBA, CSP

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Instructional Field(s): Sales Leadership Strategy

Faculty: Executive MBA and MBA

Paul Kidston is a Master Sales Trainer and Sales Leadership Strategist. He owns and operates 3 brands focused on Sales Performance Improvement, including Sales Training Experts, Sales Person Assessment, and Career Watch. He has an MBA in International Marketing, and a BBA with a focus on Psychometric Assessments and Organizational Behavior. He is a licensed MBTI Administrator, and a Certified Sales Professional (CSP) with the Canadian Professional Sales Association. He has trained over 10,000 sales and sales management professionals across Canada and developed over 50 Sales Leadership programs for universities, associations and private/public companies. As a published author and avid writer, he shares his sales leadership insights through his many followers on social media. Paul has over 25-years of expertise in Sales Leadership, Sales Operations, and Sales Enablement Project Planning across various industries.

Over the last 25-years, Paul has held executive management positions at two (2) national corporations covering all aspects of sales, marketing and channel distribution. He has been a subject matter expert on projects in telecommunications, fee based medical care, hotel and property management, and host of other industries.

Paul has recently been focused on the importance of Sales Playbook Development (Standard Operating Sales Procedures) as a precursor to sales force automation. This work has resulted in the redesign of sales teams in the areas of compensation, sales channel alignment, sales enablement, and sales training deployment. Paul represents the sales profession as an academic, a leadership practitioner, a writer/author, an instructor and most importantly a supporter for Canada’s growing sales force.

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School of Occupational Health and Safety

Dianne Dyck

RN, BN, MSc, COHN(C), CRSP

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Instructional Field(s): Disability Management
Faculty: SOHS

Dianne is a Certified Occupational Health Nurse and Occupational Health & Safety Specialist who has worked for private and publicly-funded agencies to develop Occupational Health, Occupational Health & Safety, Disability Management, and Workplace Wellness programs.

Dianne earned a MSc in Community Health Services at the University of Calgary (1989). Her professional designations of Specialist in Occupational Health Nursing for Canada and the United States were attained in 1995. Her undergraduate education includes a Bachelor degree in Nursing and a Diploma in Public Health Nursing. Dianne also holds the CRSP certification. Career-wise, Dianne was an Advisor, Occupational Health Services at a major oil and gas company in Calgary, a Senior Consultant with a major human resource management firm, and a Director of Occupational Health & Safety for a Canadian utility company. In addition to this work experience, Dianne has provided instructional services in Disability Management through three universities (University of Calgary, University of Alberta, and Massey University, Wellington, NZ). For over ten years, Dianne was an on-line instructor for the National Institute for Disability Management, conducting five or more modules per year. Dianne also delivered webcast seminars through the Ontario Occupational Health Nurses Association.

As a published author in the fields of Occupational Health and Disability Management, Dianne’s greatest interest is in prevention – specifically, prevention of workplace illness and injury. She is able to engage in this field through her teaching and learning endeavours in the areas of Occupational Health & Safety and Disability Management.

Dianne has released a number of publications, including:

  1. Disability Management: Theory, Strategy & Industry Practice, 5th edition (2013)
  2. Disability Management Compliance Manual (2010)  co-authored with David Correy, Gowlings;
  3. Occupational Health & Safety: Theory, Strategy & Industry Practice, 2nd edition (2011)
  4. Occupational Health & Safety: Theory, Strategy & Industry Practice, 3rd Edition (2016)
  5. A Practical Guide to Psychological Health & Safety in the Workplace (2016)

In addition to Dianne’s recent contributions to academia, she also owns and manages a consulting firm called Progressive Health and Safety Consulting (http://progressivehealthandsafetyconsulting.com/). PHSC is a Human Resources Management consulting firm that focuses on helping businesses help themselves.

Please note: Dianne is also a part of a larger campaign called ‘UFred10’. To learn more about UFred10, click here.

Suzanne Jackson

M.Sc., CRSP, CCPE

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Instructional Field(s): Ergonomics
Faculty: SOHS

Suzanne has worked with industry and government over the past 18 years in the capacities of Ergonomist, Safety officer, and Safety Inspector. Her undergraduate degree in kinesiology/ergonomics has kept Suzanne busy with working with various industries in Canada for the prevention of musculoskeletal disorders.

She published the Tree Planter’s Guide to MSI Prevention in conjunction with the Forestry research centre, FP Innovations. She worked as Prevention Ergonomist with WorkSafeBC helping employers to implement the ergonomics requirements and also expanded into occupational health and safety working as a safety inspector in the Canadian arctic.

Suzanne’s passion for adult education was ignited while gaining her adult education certificate. Now, she runs her ergonomics and safety consulting business and teaches an online ergonomics course as adjunct faculty with the University of Fredericton. Having recently completed her Master’s degree in human factors and system safety, Suzanne enjoys strategizing on how to take safety into the future by better understanding the complexities of human behaviour in dynamic, complex work environments.

Olu Kamson

Ph.D, EMBA, FLI

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Instructional Field(s): Environmental Management, Ecological Sustainability, Environmental Leadership
Faculty: SOHS

Olu Kamson is an Analytical Chemist with extensive expertise in Ecological Sustainability. He has considerable experience in Academia, Research, Industrial Environmental Consulting and Environmental Leadership. In 1988, his contribution to Environmental Training and Research was highlighted in UNEP’s Regional Directory of African Tertiary Level Environmental Training Institutions, Programs and Resource Persons. Since 1992, he has been a very active fellow of LEAD International, the largest organisation in the world devoted exclusively to sustainable development. He has also served as Board Member of a State Environmental Protection Agency. He is very passionate about sustainable waste management practices. Olu is widely published in a number of peer-reviewed journals, including Environment International.

Dave Turner

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Instructional Field(s): Organizational Dynamics
Faculty: SOHS

Dave Turner is an Occupational Health and Safety Specialist with nearly 30 years of experience in the field. His experience covers work in mining, construction and regulatory management positions throughout Canada. He has been instrumental in developing occupational health and safety legislation in several Canadian jurisdictions and as a corporate safety manager for an international mining company was also responsible for Canadian and overseas occupational health and safety programs.

Dave is also active in the Canadian Society of Safety Engineering (CSSE) and has been a governor on the Board of Canadian Registered Safety Professionals since 2005. He is currently President of Turner Safety Systems Ltd. and has developed and delivered many safety training programs including emergency response.

Jesse Risser

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Instructional Field(s): Effective Communications and Interviewing, Organizational Dynamics, Modern Training Systems
Faculty: SOHS

Jesse comes from a long line of shipbuilders with his brother, father and grandfather working their entire careers at the Halifax Shipyard. Jesse started his career at the Halifax Shipyard as a Scaffolder in 2000.

Before starting in the HSE department at the Halifax Shipyard in 2009, Jesse worked in various major construction and oil and gas projects in the Maritimes and Bermuda.

Jesse has a Diploma in Health, Safety and Environmental Leadership, a bachelor’s degree in Management and his EMBA in Global Leadership. His educational path has centered on Organizational Development and Transformational leadership.

Jesse has worked extensively on transformation change initiatives at Irving Shipbuilding, influencing the shift in Health Safety and Environmental focus. In 2010 ISI received the Safety Transformation Mainstay award from the Nova Scotia Workers Compensation Board and in 2011 the JDI Irving Safety Excellence award for the work that has been done at the Halifax Shipyard site to improve Safety performance.

Lesley Maisey

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Instructional Field(s): Psycho-Social Hazards
Faculty: SOHS

Lesley is a certified, experienced, occupational health and safety professional. She obtained her Registered Nursing diploma from the British Columba Institute of Technology (BCIT) in 1995, and her Bachelor of Science in Nursing and Occupational Health Nursing designation in 2003 also from BCIT. She completed her Master of Arts in Leadership through Royal Roads University in 2010.

Lesley is the sole proprietor of Vital Health, an independent health consulting company that helps develop programs to improve the overall health of an organization, manage the off-work employees and return them to the workforce safely and sustainably. She consults to a variety of industries and has established relationships with many unions.

Lesley has many years of teaching experience. She routinely provides education on a variety of topics to municipalities and is a sessional instructor for the Police Academy through the Justice Institute of British Columbia. Since 2013, Lesley has taught disability case management to the OH&S diploma students during day-school at BCIT and supports the on-line distance learning environment for the OH&S certificate students also at BCIT.

Lesley is not only an advocate for health and wellness in her work environment but lives this in her personal life. She is an endurance athlete and has completed 5 Ironman triathlons, 13 half iron triathlons, and many long distance running events.

Michael McGovern

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Instructional Field(s): Canadian OHS Law
Faculty: SOHS

Michael McGovern teaches SHEM 224.

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Centre for Psychological Health Sciences

Dr. Joti Samra

R. Psych.

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Program Lead for the Centre for Psychological Health Sciences

Dr. Joti Samra, R. Psych., is an innovator in the area of psychological health and wellness in the workplace. Her research catalyzes fundamental improvements in the psychological health and safety of work environments throughout Canada.

Dr. Samra is the Program Lead for the Centre for Psychological Health Sciences at UFred, where she has led the development of a suite of online certificates in Psychological Health and Safety in the Workplace. Most recently, in collaboration with Dr. Rakesh Jetly, she has designed a new program entitled Enhancing Workplace Resiliency to help individuals overcome adverse impacts of stress at work.

Dr. Samra pursues a full spectrum of research, consulting, and educational activities in the field of workplace health. She is the lead developer of Guarding Minds @ Work: A Workplace Guide to Psychological Health and Safety, an innovative online resource to address psycho-social threats in the work environment. Dr. Samra was a member of the Technical Committee that developed Canada’s first National Standard on Psychological Health & Safety in the Workplace (CSA Z1003/BNQ9700). She is also the principal developer of Managing Emotions, a set of online, interactive assessment and training resources that strengthen the emotional intelligence skills of managers.

Dr. Samra is a frequent media commentator and presents her work extensively at the invitation of organizations across North America. She is the Director of an organizational and media consulting practice and maintains a clinical practice in Vancouver (www.drjotisamra.com/@drjotisamra).

Dr. Rakesh Jetly

OMM, CD, MD, FRCPC

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Course Developer, Enhancing Workplace Resiliency

Dr. Rakesh Jetly is a psychiatrist and the Head of the Centre of Excellence in Mental Health, Directorate of Mental Health and an associate professor of psychiatry at Dalhousie University (Halifax), and the University of Ottawa.

He has authored numerous articles published in professional journals and frequently presents nationally and internationally on such topics as Mental Health in the Workplace, post-traumatic stress disorder, and occupational psychiatry. He has served as Senior Psychiatrist with the Canadian Armed Forces and mental health adviser to the surgeon general and NATO’s first research chair in military mental health. He also serves an advisor for the Bell Let’s talk campaign.

Dr. Jetly brings his robust experience to a new endeavor. In collaboration with Dr. Joti Samra, and in partnership with the University of Fredericton, he has co-developed the Enhancing Workplace Resiliency course. The course focuses on individuals and offers help in coping with and overcoming the adverse impacts of stress.

Previously, Dr. Jetly has held professional positions including Director of the “Operational Trauma and Stress Support Centre,” Atlantic Region; Chief Resident in Psychiatry, St. Michael’s Hospital; and Senior Medical Officer for the “Canadian Contingent United Nations the Middle East” in Israel. He has been involved in various military missions in the past including Rwanda and Kandahar, Afghanistan where coping skills were used on a daily basis.

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School of Professional Development

Dianne Dyck

RN, BN, MSc, COHN(C), CRSP

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Instructional Field(s): Disability Management
Faculty: SPL

Dianne is a Certified Occupational Health Nurse and Occupational Health & Safety Specialist who has worked for private and publicly-funded agencies to develop Occupational Health, Occupational Health & Safety, Disability Management, and Workplace Wellness programs.

Dianne earned a MSc in Community Health Services at the University of Calgary (1989). Her professional designations of Specialist in Occupational Health Nursing for Canada and the United States were attained in 1995. Her undergraduate education includes a Bachelor degree in Nursing and a Diploma in Public Health Nursing. Dianne also holds the CRSP certification. Career-wise, Dianne was an Advisor, Occupational Health Services at a major oil and gas company in Calgary, a Senior Consultant with a major human resource management firm, and a Director of Occupational Health & Safety for a Canadian utility company. In addition to this work experience, Dianne has provided instructional services in Disability Management through three universities (University of Calgary, University of Alberta, and Massey University, Wellington, NZ). For over ten years, Dianne was an on-line instructor for the National Institute for Disability Management, conducting five or more modules per year. Dianne also delivered webcast seminars through the Ontario Occupational Health Nurses Association.

As a published author in the fields of Occupational Health and Disability Management, Dianne’s greatest interest is in prevention – specifically, prevention of workplace illness and injury. She is able to engage in this field through her teaching and learning endeavours in the areas of Occupational Health & Safety and Disability Management.

Dianne has released a number of publications, including:

  1. Disability Management: Theory, Strategy & Industry Practice, 5th edition (2013)
  2. Disability Management Compliance Manual (2010)  co-authored with David Correy, Gowlings;
  3. Occupational Health & Safety: Theory, Strategy & Industry Practice, 2nd edition (2011)
  4. Occupational Health & Safety: Theory, Strategy & Industry Practice, 3rd Edition (2016)
  5. A Practical Guide to Psychological Health & Safety in the Workplace (2016)

In addition to Dianne’s recent contributions to academia, she also owns and manages a consulting firm called Progressive Health and Safety Consulting (http://progressivehealthandsafetyconsulting.com/). PHSC is a Human Resources Management consulting firm that focuses on helping businesses help themselves.

Please note: Dianne is also a part of a larger campaign called ‘UFred10’. To learn more about UFred10, click here.

Stephen Hammond

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Faculty: SPL

Stephen Hammond’s expertise is about improving workplace behaviours. He is a professional speaker delivering training and keynotes speeches, predominantly for workplace leaders, regarding harassment, bullying, discrimination and the changing face of Canada.

Since 1992 Stephen has rescued organizations from workplace disasters and has strongly encouraged workplace leaders to change with the times, even if they are perplexed, overwhelmed and reluctant to act. While Stephen is a lawyer by trade and still a member of the Law Society of British Columbia, he no longer practices law. He holds a professional designation with the Canadian Association of Professional Speakers (CAPS), is a past-Chair of their National Ethics Committee, and holds the designation of CSP, Certified Speaking Professional. Stephen is the author of two books: Managing Human Rights at Work: 101 practical tips to prevent human rights disasters and Steps in the Rights Direction: 365 human rights celebrations and tragedies that inspired Canada and the world. He’s also written a training manual called Respectful Workplace in a Box. Stephen’s goal is to support welcoming workplaces.

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President & Vice President of UFred

Don Roy

Don Roy

President of the University

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With an undergrad degree in Commerce from Dalhousie University, Don Roy spent over 20 years founding companies in real estate, business, construction, land development and restaurant industries. His career had been widespread and varied, yet after seeing an advertisement for an EMBA during a flight, he decided to embark on a new adventure.

At that time, an in-class degree was his only option, so Don spent two years attending classes every other weekend and studying up to 20 hours per week, all while being a single parent. Don has always been an innovator and after completing his EMBA, he knew there had to be a more flexible and accessible way to complete this degree.

“The concept that you could actually get an equivalent degree and all the benefits…that you could get that without the disruption in your life, it was so appealing to me, and I thought, this absolutely has to happen.”

With this in mind, the University of Fredericton became a reality and has become an institution that offers a unique type of course delivery. Since its inception, UFred has blossomed and improved the careers of many, but Don is not done with it yet. In the future, he sees UFred “really pushing the boundaries of advanced learning technologies.” With Don’s passion, knowledge and hard work, the University of Fredericton will continue to educate those with busy lives and growing careers. Yet, Don knows he could never do it alone.

“There is no manual on how to build an online university, and we’re doing that, and it’s due to every person that’s on this team.”

The University is proud to have Don Roy as their president and if the past is any indication of what’s to come, his dedication and vision will help UFred to thrive in new and innovative ways.

Dr. Sheri McKillop

Dr. Sheri McKillop

VP of Academics

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When the University of Fredericton came to fruition, Dr. Sheri McKillop already had more than 30 years of business and post-secondary experience under her belt. As one of the first UFred students, she has roots in the University and its mission. After graduating from the Sandermoen School of Business’ EMBA program, Sheri stayed involved with the academic board until starting her official position at the University. Wanting to advance even further in the field of post-secondary education, Sheri chose to pursue her Doctorate of Business Administration from Northcentral University. She used her dissertation to focus on the unique benefits that online education has when it comes to employability.

“I’ve always had a love for learning, but I quickly realized that my heart and soul was in business…there is business in everything, no matter what job you have.”

            Both Sheri’s education background and career experience are the reason she is so suited for her position at the University of Fredericton. She considers herself a lifelong learner who is passionate about delivering quality education to working professionals and is dedicated to doing so each and every day.

Throughout her years in business, Sheri has been given many opportunities, including being asked to lecture at both national and international levels. She has authored a column, appeared on television shows and has had her voice heard on the radio. Her talents are many and help to make her a well-rounded individual.

Sheri has brought her passion and experience to her position at the University and is a role model to both the staff and students alike. She is not only a large part of UFred’s growth, but also a part of each and every student’s success.

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Messages from the Provost & Dean

Dr. Ken Green

Dr. Ken Green

Provost, University of Fredericton

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Welcome! I appreciate your interest in exploring our University website. As you will discover, our programs not only keep abreast of the times, but consistently focus on the provision of an educational experience which essentially enables our students to achieve success in their personal pursuits and in their future contributions to society.

The advent of the personal computer and the Internet has brought about phenomenal change throughout the world, and educational excellence should not become a historical artifact of this era of great change. The University of Fredericton’s online education offers a versatile system for the effective advancement of knowledge within a rapidly changing global environment. Our academic role in the “networked real-world” allows us the freedom and flexibility to transcend the limitations of space and time, and makes it easier to offer a purposeful education to the serious and determined student. Our designation as an approved university by the Province of New Brunswick, our requirements to provide a highly qualified faculty for every subject taught, our system of course delivery, our academic governance structure, and our system of evaluations establish sound assurances for quality in the education and service we provide. Again, welcome to the University of Fredericton, and best of luck building your future online.

Dr. Ken Green, Ph.D.
Provost, University of Fredericton

Donald V. McCain

Donald V. McCain

Dean, Sandermoen School of Business

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Welcome to the Sandermoen School of Business!

As part of the Sandermoen School of Business, you will be exposed to and dialogue with experienced and skilled faculty about some of the newest ideas and issues in the world of business. While learning
new concepts and working in a collaborative environment, you will be applying those concepts to your organization or those of fellow learners. Our mantra is theory to application, making studies relevant to the business community. You are part of an inclusive learning community made up of a diverse group of students, faculty, and administration who provide support to you now and in the years to come.

The Sandermoen School of Business is about learning with integrity. We value inquiry, collaboration, excellence in service, while creating superior value for our students and embracing change. These values provide you with a student-centered environment for your intellectual and social development through learning and leading

As a part of the Sandermoen School of Business, you are helping us to be a leader in the global evolution of business education, developing business leaders to meet the demands of an increasingly global, multicultural, and complex world. You will be experiencing online/virtual classroom education through the delivery of innovative, relevant educational programs that expand and advance levels of understanding and knowledge that significantly contributes to the achievement of your academic and/or professional career goals. Through our various fully approved and accredited degree programs, the Sandermoen School of Business provides a high quality, flexible learning community conducive to enhancing the development of our diverse, global student body.

We want you to succeed, to grow, and to be pushed to take advantage of all that the Sandermoen School of Business has to offer. Quality and value are our top priorities; our courses provide high-quality instruction, relevant course material, and personalized attention expected from an accredited graduate school of business. Working together, you will succeed and grow as a business leader of today and for tomorrow.

We at the Sandermoen School of Business look forward to working with you and being part of your success.

Regards,

Donald V. McCain, Ed.D.
Dean, Sandermoen School of Business

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Career Opportunities

Contract Faculty Positions

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We are currently seeking qualified adjunct faculty for all courses in our online MBA and Executive MBA programs (foundation and specialty track courses).  Online courses are offered year-round, with MBA courses being 11 weeks in length, and EMBA courses being seven (7) weeks in length.

Necessary qualifications are as follows:

  • Terminal degree (i.e. Ph.D. or DBA)
  • Corporate work experience
  • Experience teaching online would be a definite asset

Qualified and interested individuals are invited to send their CV and cover letter indicating your areas of specialization. Click here to apply!

UFred is an equal opportunity employer, with priority given to those best qualified for each course.

Associate Dean

Sandermoen School of Business

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Join Our Team: Associate Dean, Sandermoen School of Business

 

The Associate Dean serves as a principal academic and administrative officer incorporating areas of academic affairs, curriculum integrity, faculty and student support, and administrative support. The Associate Dean is part of the leadership team and as such will provide input into and support of learning excellence, the strategic planning and decision-making processes. This position is located in Fredericton, NB.

Reporting directly to the Vice President of Academics, and a project report to the Dean of Business for the University of Fredericton, the Associate Dean is responsible for the following academic and administrative functions:

Academic Essential Functions

  • Review and monitor the currency, quality, rigor, and completeness of courses within the curriculum; make recommendations for improvement
  • Coach faculty to ensure quality facilitation/delivery of curriculum; refer under- performing faculty to the Dean
  • Address faculty/student issues bringing conflict resolution or provide documentation for escalation
  • Assist in program and institutional review, including accreditation and assessment; provide required information for maintenance of any university certifications and/or accreditations
  • Ensure compliance with academic accreditation requirements, appropriate academic regulations, and policies and processes
  • Assist the Dean with the development of the alumni network
  • Assist the Dean with building connections with our current student base by way of live or recorded welcoming messages at the start of each session, arranging occasional speakers, and utilizing social media to maintain student support
  • Assist the Dean with maintaining excellent working relationships with faculty and students
  • Assist the Dean in working on curriculum, personnel and workload management issues
  • (Sandermoen only) Assisting the Dean with establishing and/or maintaining excellent relationships with key external stakeholder groups, specifically: 1) corporate clients for major student projects (e.g., Integration Projects); 2) corporate employers of current students and/or future student hires; 3) the business academic community in Canada; 4) the business community in New Brunswick and Canada, especially professional associations, chambers of commerce and media; and 5) key provincial officials
  • Perform other related duties and special projects as assigned

Administrative Essential Functions

  • Provide input into the program annual budget
  • Identify potential faculty; assist in orientating/training new faculty
  • Assist in the recruitment of new students and the development of marketing strategies
  • Ensure compliance with applicable university policies; recommend policy changes if required
  • Provide input into program planning and goals; supplementation the implementation of strategic plan
  • Plan for faculty staffing needs and workload distribution; make recommendations to address the needs and workload distribution
  • Support the deployment of any new systems, processes, or formats
  • Anticipate program problems and develop/recommend resolution strategies; serve as a resource for others in resolving issues and problems
  • Actively participate in administration and faculty meetings
  • Recommend other sources of revenue
  • Communicate information involving complex matters, which may involve using persuasion and negotiation
  • Represent the university in external functions as may be required
  • Participate on committees as appropriate

Knowledge, Skills, and Abilities

  • Effective interpersonal and organizational skills
  • Ability to build relationships and work collaboratively in a virtual environment; utilize team skills to attain mutually acceptable results
  • Experience in planning, organizing, and managing processes that bring about the successful completion of specific deliverables
  • Demonstrated leadership and interpersonal skills, including the ability to effectively present information to various constituents; strong written and oral communication skills
  • Demonstrated a proficient level of professional skill and/or knowledge of university operations, including trends in online education
  • Demonstrated understanding of curriculum development
  • Ability to make decisions and take action consistent with available facts, constraints, and anticipated consequences
  • Customer service orientation

Required Qualifications

  • Terminal Degree from an accredited university with education administration or business degree; preferred degree is in a discipline applicable to the University’s academic division
  • 10 years of progressive work experience in administration/management in the areas of the discipline assigned
  • 5 years’ administrative/curriculum development experience in an academic institution
  • 3 years working in an online education environment
  • Experience with representing the interests of an academic unit in discussions and negotiations with faculty and senior administrators

Compensation Package

In addition to your base compensation, joining the UFred team means you will be part of a rapidly expanding organization.  UFred values its employees and ensures they are able to enjoy Wellness and Balance, Professional Development, and Service opportunities.

  • Wellness and Balance: UFred employees start their career by completing a Psychological Health and Safety in the Workplace course. They actively utilize subsidized Health and Vision Care, as well as an RRSP Match program. They spend paid time off with those who are important to them between Christmas and New Years, as well as and on their birthdays. The possibility for flexible work arrangements, subsidized gym memberships, and Wellness days are additional benefits enjoyed by our staff.
  • Professional Development: UFred supports both internal and external opportunities to support your development needs.
  • Service: UFred employees actively participate in a wide range of volunteer and fundraising initiatives within and around the Fredericton Community on a regular basis.

Application process

To apply please forward a cover letter, references, and unofficial degree transcripts by e-mail to HR@ufred.ca.

The University of Fredericton is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, University of Fredericton will provide reasonable accommodation for any applicant, as requested during the hiring process.

Associate Dean

School of OHS

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Join our team: Associate Dean, School of Occupational Health and Safety (SOHS)

The University of Fredericton (UFred) offers its fully online programs to working professionals across Canada and internationally. We are currently seeking the right person to assume the newly established position of Associate Dean, School of Occupational Health and Safety.

Reports to

The Vice President of Academics.

Job Summary

The Associate Dean, under the direction of the Vice President of Academics, will serve as a principle academic officer for the School of Occupational Health and Safety (SOHS) covering the areas of academic affairs, faculty, curricular integrity, and the effective delivery quality programs. The Associate Dean is an integral member of the School’s collaborative leadership team who will contribute to long-term planning and decision-making processes to support the on-going success of the School. This role will also create or approve company-wide policies and procedures, ensuring they meet or exceed compliance requirements and best practice standards. The Associate Dean must possess strong formal and informal leadership skills and an MBA or an advanced degree in an educational field.

Core Competencies

  • Accounting
  • Coaching
  • Communication
  • Cultural Sensitivity
  • Decision Making
  • Health and Safety Leadership
  • Occupational Health and Safety Knowledge
  • Leadership
  • Negotiation
  • Resource and Fiscal Management
  • Strategic Thinking
Primary Responsibilities

  • Develop and uphold the organization’s mission, vision, and values
  • Develop and implement both short- and long-term tactical and strategic plans in accordance with organizational goals and objectives
  • Ensure quality programs, support services, education, and research is developed in accordance with policy and practice standards
  • Consistently stay up to date on developments in the field of education, bringing forward any innovations or changes to the trustees
  • Actively seek feedback from department heads, employees, parents and students on areas of concern or areas that could use improvement
  • Alongside team members, study curriculum and make recommendations to trustees regarding courses of study, changes to texts, schedules, and provide innovative program ideas

Job Requirements

  • Strong formal and informal leadership skills
  • MBA or an advanced degree in an educational field.  Terminal degree considered an asset
  • Ten years of progressively challenging experience in a leadership role within the education field
  • Sound analytical thinking, planning, prioritization, and execution skills
  • A clear and solid understanding of the issues faced by the organization and the education industry
  • Strong background in educational policy and process development
  • Knowledge of the Occupational Health and Safety Industry
  • Experience with, and commitment to serving adult students
  • Knowledge of application, admission and graduation requirements
  • Knowledge of academic accreditation and self-study requirements
  • Experience with academic program development and approval processes
  • Knowledge of student systems, and requirements and regulation of student records and information
  • Familiarity with student retention and recruitment strategies including the use of social media
  • Experience with representing the interests of an academic unit in discussions and negotiations with faculty and senior administrators
  • Demonstrated experience in and knowledge of trends and innovation in teaching methods and use of technology in teaching and online learning
Compensation Package
    In addition to your base compensation, joining the UFred team means you will be part of a rapidly expanding organization.  UFred values its employees and ensures they are able to enjoy Wellness and Balance, Professional Development, and Service opportunities.

  • Wellness and Balance: UFred employees start their career by completing a Psychological Health and Safety in the Workplace course. They actively utilize subsidized Health and Vision Care, as well as an RRSP Match program. They spend paid time off with those who are important to them between Christmas and New Years, as well as and on their birthdays. The possibility for flexible work arrangements, subsidized gym memberships, and Wellness days are additional benefits enjoyed by our staff.
  • Professional Development: UFred supports both internal and external opportunities to support your development needs.
  • Service: UFred employees actively participate in a wide range of volunteer and fundraising initiatives within and around the Fredericton Community on a regular basis.

Application Process

To apply please forward a cover letter, references, and unofficial degree transcripts by email to patricia.cogswell@ufred.ca with the subject “SOHS Associate Dean”.

The University of Fredericton is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, University of Fredericton will provide reasonable accommodation for any applicant, as requested during the hiring process.

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Staff Spotlights: Take a Look at Some of Our UFred Team Members!

Erin Bowlen

Academic Officer

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An Academic Officer at the University of Fredericton (UFred) is responsible for various administrative duties. Reporting directly to the Associate Dean, and in communication with Faculty members, the Provost, and the Registrar, this is a multi-functional position and involves a set of constantly evolving duties and responsibilities.

Erin Bowlen, an Academic Officer and Facilitator who has been at UFred since April 2015, shares her thoughts regarding her career at UFred thus far with Marketing and Communications Specialist Lorenda Lawson:

Lorenda: Can you provide a brief overview of your professional and personal background?

Erin: Sure. I’ve mostly worked in university environments. I basically started out working as an Academic Officer for UNB in the Dean of Arts Office, and I worked my way up to being a Retention Officer while I was there. Then, I went overseas to England do my master’s degree, where I became a professor and taught an introductory course for first year students. Next, I came back and worked in a call centre for a year, just to boost my customer service skills. Then I came to work for UFred in the Student Services department, and worked my way up to Academic Officer.

Lorenda: That’s excellent. I guess a call centre environment is a good starting point to learn customer service skills.

Erin: It’s certainly interesting. It gave me an appreciation for any customer service person I’ve ever talked to, and I did it for only a year. I definitely enjoyed my coworkers while I was there. I had some clients that I enjoyed as well, but there are the ones that give you a trying day sometimes. But, it’s really good skills, I’m definitely glad that I went through the experience and I’m glad that I gave it a shot. I don’t regret doing it all.

Lorenda: That makes sense, but in the end your academics led you to good things. So, in the beginning, what drew you to UFred as a place to work?

Erin: At that point, I had worked about a year in the call centre, and I was definitely missing the academic environment. I wanted to find my way back into working for one of the universities in town, and I happened to see an advertisement for UFred that was online. The position was in the Admissions Department, and I thought that could be really interesting. I hadn’t worked in Admissions before, but I had worked with other Admissions Departments at UNB and STU, so I was thinking that would be an interesting place to start. They didn’t actually accept me for that role at first, only because they had already filled the position, but they said they wanted to keep my resume on file. Then about 2-months later, they contacted me to work in Student Services. So, I said, “yes, absolutely”.

Lorenda: Since coming to UFred, have you felt challenged, how have you been able to use your experience?

I’ve definitely felt challenged since working with UFred; but in a good way.  I feel like everything I learned in Student Services working directly with the students has helped me in the projects I work on as Academic Officer, because I’m able to bring forward some of the questions students had when I was working with them, and try to find solutions or a new way of doing things to improve their experience with us.

Lorenda: Excellent. So, did your expectations of the Academic Officer position differ from the reality once you started? 

Erin: I think for me, it was difficult to form expectations about this role because at the time I had applied for it, it wasn’t completely defined.  However, as I’ve been working in this role over the last year or so, I’ve been able to help adapt the role based on the needs of the University.

Lorenda: So, what does your role entail? What type of activities do you typically find yourself engaged with?

My duties and responsibilities change on a day-to-day basis.  There are times when I am working with the course evaluations and student orientation, but there are also times when I’m working with the Professional Advisory Committees on course and program curriculums and the Academic Board on policies.  It varies all the time, based on the needs of the University at the time.

Lorenda: What skills do you feel you’ve developed since becoming a UFred employee? In what ways, do you hope to continue to grow?

Erin: Well, I hope I have worked on my leadership and teamwork skills since coming to work here and I definitely want to continue growing those skills. Starting out with Student Services, you are a part of the team right away, so you definitely have to fit in, and we were a small group when I started and we were a very tight-knit team. It also gave me an opportunity to work on my leadership skills because I was the only contact for the EMBA program.

Then, moving into the Academic Officer position, I am now coordinating with all the departments on a grander scale, which is great, so I still get to balance those two things. I came in, I had those skills, but I feel like I’ve been improving on them and I want to continue working on those skills as well.

Lorenda: That’s wonderful. So, in your opinion, what’s the best part?  

Erin: Definitely my coworkers. I feel like that is going to be the number one answer for everybody at UFred, but, it’s so true. Working with Student Services in the beginning was very good for me because I got to know my team very well, and then, as more people got added, I got to form really good bonds with my coworkers.

We’ve grown exponentially since I’ve started working here. I think we only had 13 or 14 people when I first started; now we have more than 30 people working here. I feel like I’ve been able to connect with each new member that’s come on to the different teams and that definitely makes me want to come into work every morning, so I get to see everybody and talk to everybody.

I feel like coordinating with people on different team projects as well was always exciting and a lot of people here are very easy to work with. Which is always such a good thing because you don’t always find that in every work environment.

Lorenda: So, what would you most like people to know about working at UFred?

Erin: I want people to know that UFred staff, all staff in all departments, are all very approachable. We’re here for our students any time that they need us, and we want to come across to them as being helpful, and I hope that they feel that that’s what we’re doing. We all care about the students that we work with and that we work for, and also our partners and other departments that we work with. We really do strive to put the student first when we can, and provide them with the best possible service, so I really want others to realize that we value that relationship with them.

Lorenda: Definitely, I’d have to agree. Is there anything else you would like to share about your experience at UFred?

Erin: It’s been a great three years. I’ve really enjoyed every bit of it so far. I hope that other people have had the same experience as me, in working with me, and I hope that I will be here for a long time to come.

Brittany DeCoffe

Recruitment Advisor

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Recruitment Advisors at the University of Fredericton (UFred) are part of a team that is collectively tasked with assisting prospective UFred students every step of the way. They work with prospective students from the application process through to the admission decision in order to meet target enrolment goals. They are the first point of contact for all UFred students, and they focus on creating and maintaining accurate lead and opportunity records. They form a knowledge-hub, as they are familiar with all available UFred programs.

Brittany DeCoffe, a member of the UFred Recruitment Department since April 2016, shares her thoughts regarding her career at UFred with Marketing and Communications Specialist Lorenda Lawson.

Lorenda: Can you provide a brief overview of your professional and personal background?

Brittany:  I grew up in Lawrencetown, NS. I lived there all of my life until just this year past, when I moved to Fredericton, NB, to take a job here at the University of Fredericton [UFred]. I went to University in Halifax, at Mount St Vincent, where I did a five-year bachelor degree in Business Admin, and now, I am currently pursuing my MBA at the University of Fredericton. I am very family oriented; I have a younger brother. He is 22, and he is in the military, currently in Ontario. Both my parents are back home in Halifax.

I entered the workforce when I was about 15; I started teaching dance to young children at that age. I continued that for about five years until I began my first year of university. At that time, I moved onto a couple of part-time jobs while I was doing my studies. I worked at a furniture store as well as at a fitness and therapy center, where I was an operational supervisor as well as an administrative assistant. In addition, I tutored Junior High and High School children in Math and French for several years. After this, I moved to Fredericton, and now I am currently working as a Recruitment Advisor with the University.

Lorenda: In the beginning, what drew you to UFred as a place to work?

Brittany: What interested me was the organization’s mission and vision. I was very intrigued by the online learning environment and the idea that the University offered courses strictly online. I have always been passionate about education and my experiences as a full-time student and full-time working professional, aligned with exactly what the University of Fredericton offers: the ability to maintain a career and pursue further education.

The people also drew me in, for sure. Once I came into my first interview, I realized that it was a culture that I could definitely see myself working in.

Lorenda: Did your expectations of the job differ from the reality once you started?

Brittany: It’s definitely more than I thought it would be concerning roles and responsibilities. At the beginning, you know, you think of Recruitment as just picking up the phone, or sending an email, but it definitely turned into much more than that, with more of a focus on relationship building.

There were also a lot of behind the scenes elements that I hadn’t anticipated, and once I got into it, I realized just how significant the role was to the daily operations of the organization.

I also didn’t anticipate the amount of opportunity UFred has to offer. I have had much opportunity to develop personally and professionally, and UFred has been so supportive of my goals and professional development. The organization certainly invests in its people.

Lorenda: What skills do you feel you’ve developed since becoming a UFred employee? In what ways do you hope to continue to grow?

Brittany: One of the skills I think the organization has helped me to develop would definitely be time management. With so much going on and being pulled in so many different directions, it’s super important to be able to organize and prioritize.

Another skill would be helping to enhance my leadership abilities. I’ve received a lot of support from management and colleagues, and had opportunities to take a leadership role, which is helping me to work towards where I want to be next.

I’ve also developed my analytical and research skills, and my ability to take a look at information and understand how it all aligns to create a bigger picture. My ability to make decisions and solve problems is another area I feel I’ve developed. You think there are only so many circumstances or situations that can present themselves and then something new comes up, and it surprises you. So, I certainly credit UFred with the development of my problem-solving abilities.

Lorenda: What do you like most about working at UFred?

Brittany: I would definitely say the people that I work with and the environment where I work. There is a focus on teamwork. I like that I understand my role and how it fits in with every individual and every department. It’s not cookie-cutter. We have the ability to engage with other people within the organization, and not just simply our respective department. There is so much opportunity to share ideas, be creative and develop important skills.

Lorenda: What would you most like people to know about working at UFred?

Brittany: I would have to say the company culture and values. Everyone here truly cares about the success of all stakeholders; the students, the employees, and the community. The organization is growing, and it is so nice to be able to share in that success. You are a part of that success and your contribution truly matters. You don’t feel like you are coming to work and working an 8 to 5 job because your work is meaningful. You are helping to change people’s lives, academically, personally and professionally.

Elizabeth Murray

Student Services Specialist

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Student Services Specialists at the University of Fredericton (UFred) are part of a team that is collectively tasked with servicing, advising, and engaging all University of Fredericton students. They represent the face of the University and are skilled collaborators.

Elizabeth Murray, a member of the UFred Student Services team since September 2015, shares her thoughts regarding her career at UFred thus far with Marketing and Communications Specialist Lorenda Lawson:

Lorenda: Can you provide a brief overview of your professional and personal background?

Elizabeth: Oh yes, sure thing. So, I grew up not too far from here. I grew up in Centreville, New Brunswick, and then once I graduated high school, I came to do my undergrad here in Fredericton, and then eventually stayed to do my bachelor of education. After I finished that up, I moved to England for a year where I taught in a reception classroom, but it wasn’t really for me, so I moved back to New Brunswick and shortly thereafter, started here at UFred.

Lorenda: In the beginning, what drew you to UFred as a place to work?

Elizabeth: Well, I actually was referred here by a couple of acquaintances who were affiliated with the University. They were familiar with UFred, one of them actually worked here, and she talked a lot about how it was a great place to work. That was how I initially found out about UFred and started considering it as a place where I might want to be.

Lorenda: Wonderful. A lot of the word-of-mouth, I do get that. Did your expectations of the job differ from the reality once you started? 

Elizabeth: In some ways, yes. I guess coming into a Student Services position, I wasn’t exactly aware of all the behind-the-scenes intricacies involved, as well as a lot of the freedom that we would have within our jobs to be able to meet the expectations of us and get what needs to be done, done. I guess that my expectations were a bit different from the reality, but in a good way.

Lorenda: That’s excellent. I noticed that myself, too. So, what skills do you feel you’ve developed since becoming a UFred employee? In what ways do you hope to continue to grow?

Elizabeth: I feel like I’ve definitely been able to improve my communication skills, that being a main component of my job. I communicate with students by email and over the phone very regularly.

I also feel like my  technical skills have improved drastically, as I’m learning more about different office applications and online tools to help me get done what I need to do in my job, and also become more productive in my own scheduling. In an online-based community, it really provides the opportunity to keep up-to-date on new applications, new programs, new techniques, all as they become available. It’s something that I really look forward to continuing to develop as I continue my career here at UFred.

 

Lorenda: That certainly makes sense, and we definitely need those types of skills in an online environment. What do you like most about working at UFred?

Elizabeth: What I like most is the people I work with here at UFred. I know that it probably sounds very cliché, but honestly, everyone on the Student Services team is just great to work with. We collaborate with each other on a lot of things, we’re well versed across the programs that we offer, we have a lot of experience between all of us. We may not all have experience in everything, but we all have a little bit of something that we can share with each other.

Beyond the Student Services team, we get to work with other departments as well and everyone is just fabulous to work with here. They’re supportive and easy to get along with, and that makes coming to work every day an easy thing to do.

 

Lorenda: It really does. What would you most like people to know about working at UFred?

Elizabeth: I think that what I’d like people to know most is just what a fantastic place it is to work. You’re given a lot of independence once you learn your job, and people around you really do support you and help you to grow. You’re given opportunities to expand yourself; you’re given opportunities to looks at the processes of your job and say, “you know, maybe this way would work better, I’d like to try it this way.” It’s not, “here’s the manual; this is what you’re going to do.” It’s a collaborative work environment, we work well together, we develop together, and it’s a great place to come if you’re into that team-environment where your voice is always heard.

Lorenda: I understand that congratulations are in order, you’ve received a promotion to Student Services Team Lead. Will you tell me a bit about how your role will look going forward?

Elizabeth: As the department continues to grow, I’ll be heading up most of the training for Sandermoen new hires as well as working more in depth with our processes and special projects to streamline our responsibilities along with the Student Services Manager. To cap things off, I serve as an advisor to others in Sandermoen; mentoring and advising.

Lorenda: That’s wonderful, Elizabeth, well deserved. Is there anything else you would like to share about your experience at UFred?

Elizabeth: What I’ve noticed being at UFred so far is that there are people in all different stages of their careers, and there really does seem to be a place for everyone. When I started at UFred, I was just starting in my career really; I’d had a year’s work experience, but I decided to switch avenues in my life, so I was just getting started. When I began, I found there were people who’d been here from the beginning, as well as people in the middle stages of their career, and people just starting like I was.

That’s what I feel is a great thing about UFred. Sometimes with companies, you come in, and you think, “oh this is a good starting point,” and you can move on from there. A lot of companies are new-hire heavy, where people come on for a few years, just to get a foot in the industry, and then move on. People like working at UFred wherever they are in their career, and I feel that shows how valued the employees are and how comfortable people are here; it seems that you can really move through a great career path in this one spot. There is a lot of growth potential, and that’s very exciting.

Ryan Kingston

Manager of Development

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The Manager of Development at the University of Fredericton is responsible for managing ongoing operations of development programs and resource development activities. The position works directly with senior administration, manages strategies for the program and partner prospect pipeline, and is a liaison between Development and other internal departments.

Ryan Kingston, Manager of Development at the University of Fredericton, shares his thoughts on the success he has achieved since he began his career at UFred, and what working at UFred is like with Marketing and Communications Specialist Lorenda Lawson.

Lorenda: Can you provide a brief overview of your professional and personal background?

Ryan: Well, I grew up in a small town near Fredericton, New Brunswick and spent most of my years around Fredericton and Oromocto for both school and work. I currently reside in Fredericton with my wife and son. My spare time is usually spent fishing or trying to play pool at a local pool hall.

My career path took a couple of different turns, but ended at the best destination. I started off my career after school as a draftsman and then made the shift to data programming, I’d say about 13 yrs ago. It was shortly after that when I started venturing into the design world, and I guess you could say that’s where it all really started. I began as an entry level designer and through some challenging work and dedication, I became a senior designer. By the age of 27, I was Lead Designer on projects for companies around the world. That brings me here today, where I’m currently the Manager of Development at UFred.

Lorenda: In the beginning, what drew you to UFred as a place to work?

Ryan: I was at the point in my career where I needed a change. I needed to get back to doing what I loved, and that was being creative, and UFred allowed me the opportunity for that, so I knew it would be a perfect fit for me. I started at UFred as an e-learning specialist and support for our virtual classes, but was taking on some custom courseware work, which I had always enjoyed doing. It wasn’t long after that when I was offered the management role for the development department. They recognized I wanted more, but it was up to me to prove it.

Lorenda: Did your expectations of the job differ from the reality once you started?

Ryan: I think the reality surpassed my expectations. I’m given the chance every day to come into work and think outside of the box, to deliver ideas for projects that usually most companies would never entertain. I get to be as creative as I want and it’s supported and nurtured here.

Lorenda: What skills have you developed while working here?

Ryan: I have excellent mentors here at UFred that have helped me over the years to develop my skills. And it’s my coworkers here that have taught me the most…with a team of dedicated, talented professionals, you can easily learn something new each and every day.

Lorenda: In your current position, how do you keep moving forward, where do you see yourself in the coming years? 

Ryan: I see myself growing within my current role to provide a better experience not only for our students, but also for our development department and the organization.

Lorenda: What do you like most about working with UFred?

Ryan: The opportunities. I’ve been able to work on some pretty exciting projects here at UFred already in the short amount of time that I’ve been here. Some of these you would never see from another organization, and we’re designing and building this stuff daily.

Lorenda: What would you most like people to know about working with UFred?

Ryan: That learning doesn’t only apply to our students. As an employee here at UFred, you are given the opportunity to learn and develop as much as you want.

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