Certificate in Managing Psychological Health Issues at Work

Background and purpose

Our online Certificate in Managing Psychological Health Issues at Work begins with an introductory course on PH&S concepts. The focus then shifts to managing psychological health issues of individual employees with two additional courses. The courses provide in-depth learning on key principles and considerations for managers in supporting employees with psychological health issues, as well as enhancing managers’ emotional intelligence skills in managing emotionally distressed employees.

What does a PH&S Manager's Certificate student look like?

This Certificate is suitable for those in management roles supporting the individual employee experiencing emotional distress or mental health issues or disorders. As such, those working in management roles across industries and organizations will find this Certificate to be beneficial.

Candidates must have an interest in the subject. Beyond this, it is essential that the candidate have access to a computer with an internet connection.

The Online Experience

The UFred Certificate in Managing Psychological Health Issues at Work is delivered fully-online and asynchronously, meaning that participants can move through the courses on a self-paced schedule. This convenient, flexible delivery method allows for employees and leaders to participate in the courses and apply their knowledge in real-time.

Students can expect:

  • An online campus that is available 24 hours a day, 365 days a year. You can access your learning at your convenience from home, office or any other location that has an Internet-connected computer.
  • An open registration format that frees you from traditional academic calendar schedules, giving you the freedom to learn when it best suits your schedule.
  • Substantial savings realized by sponsoring agents through low training costs, reductions in training time, elimination of travel requirements, plus improvement in staff retention and productivity.
  • Everything you need to accomplish the learning objectives, provided via internet delivery.

Program outline and courses

Basic Level Course

Our Introductory Level Course is designed to bring employees of all levels and abilities up-to-speed on basic psychological health and safety in the workplace principles and how best to maintain an environment that protects these concepts. Those who successfully complete the Basic Level Course will receive a Certificate of Completion.

PHS 0100 – An Introduction to Psychological Health & Safety (PH&S) in the Workplace

This course will provide students with an overview of the guiding principles of the National Standard of Canada on Psychological Health and Safety in the Workplace (CSA Z1003/BNQ9700). Key topics covered include: legal requirements associated with psychological health and safety applicable to the organization; respectful relationships and confidentiality; commitment and leadership; active engagement and participation of all workplace stakeholders; incorporation of psychological health and safety into existing organizational processes and policies; and, development of knowledge and skills for those managing work arrangements, organization, processes, and/or people.

Manager Certificate Courses

Our Manager courses place specific emphasis on the needs of managers who are supporting individual employees experiencing emotional distress or mental health issues or disorders.

Please note: participants must first complete the Basic Level course before proceeding into the Manager Certificate. Those who successfully complete all three courses will receive a Certificate in Managing Psychological Health Issues at Work

PHS 0210 – Key Principles for Managers

This is an introductory course and will provide managers with an overview of the basic issues that arise when managing psychological health issues at work. The course will identify fundamental concepts in dealing with psychological health issues in the workplace for managers, and will provide practical strategies for managers to respond more effectively in supporting employees with psychological health issues. Students will obtain an understanding of the most common presenting psychological health disorders in the workplace and how they impact work function; will understand the impact work has on psychological health; learn to identify signs and symptoms that an employee is struggling with mental health issues; learn how to effectively respond to a distressed employee; and, gain an understanding of how to manage workplace absences and accommodation.

PHS 0220 – Enhancing Managers’ Emotional Intelligence Skills

This is an advanced course that provides skills and strategies that managers can use to enhance their emotional intelligence skills in the workplace. Students will gain an understanding of their strengths as managers, and identify areas for improvement; will learn how to understand and manage their own negative emotions and reactions; will learn how to understand and manage others’ negative emotions and reactions; will learn how to implement effective communication strategies; will understand solution-focused resolution of worker conflict; and, will learn about effective performance management.

Michele Chase, Psychological Health and Safety in the Workplace student

“I’m one of those people that are going to be a lifelong learner. I’m not a full-time student, I hold a full-time job, but I’m a lifelong learner.”

Read Michele's full testimonial


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